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format:"Book"
genre_facet:"populárně-naučné publikace"
topic_facet:"management"
topic_facet:"inovace"
building:"Main Lending Department"
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Hodnocení knihy
Skvělé služby : jak dělat služby, které vaše zákazníky nadchnou /
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Hazdra, Adam
Published 2013
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Library: Knihovna
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